Consumer Access to Health Care Records, Complaint Information, and Privacy Policy
Body Mind Soul Healing, PLLC
Morenike Olorunnisomo, LPC
Licensed Professional Counselor #85260
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Body Mind Soul Healing, PLLC provides the following information to assist clients and members of the public with:
• Requesting access to health care records
• Contacting the state licensing authority
• Filing a consumer complaint
How To Request Your Health Records
Current and former clients may request copies of their counseling and mental health records maintained by Body Mind Soul Healing PLLC. Requests must be submitted directly to Morenike Olorunnisomo, LPC.
Requests may be submitted using one of the following methods:
Email (preferred): morenike@bmshealing.com
In person: By appointment only
Office phone: 469-200-3419
To help prevent delays, please include the following information with your request:
• Client full legal name and date of birth
• Current phone number and or email address
• Description of records requested including specific dates if applicable
• Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
• Client signature and date
If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney.
Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
Licensing Authority Information
Body Mind Soul Healing PLLC is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the State of Texas.
Questions regarding licensure or professional regulation may be submitted through the Council’s website:
https://bhec.texas.gov/contact-us/
When submitting an inquiry, select Licensed Professional Counselor as the license type.
Filing a Consumer Complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Complaints may be submitted online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
When submitting a complaint, include relevant dates, names, and any supporting documentation if available.
Questions Regarding House Bill 4224
For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:
Privacy Policy
Effective Date: 1/22/26
Body Mind Soul Healing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect limited personal information that you voluntarily provide, such as your name, email address, phone number, or other details submitted through contact forms, newsletter sign-ups, or scheduling requests. We may also collect non-identifying information (such as browser type or website usage data) to help improve the functionality of our website.
How We Use Your Information
We use your information to:
- Respond to inquiries or consultation requests
- Provide services or communicate about offerings, events, or updates
- Improve our website and user experience
- Maintain appropriate records related to our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality & Therapy Services
Information shared within a therapeutic relationship is governed by separate informed consent and confidentiality policies and is protected in accordance with applicable laws and professional ethical standards.
Cookies & Analytics
Our website may use cookies or basic analytics tools to understand website traffic and usage patterns. This information does not personally identify you and is used solely to enhance the website experience.
Data Security
We take reasonable steps to protect your personal information; however, no method of electronic transmission or storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, please contact us at:
Body Mind Soul Healing
morenike@bmshealing.com
